🌈 The Rainbow Oracle Terms of Service

Last updated: 14.10.25

OVERVIEW

Welcome to The Rainbow Oracle, a creation by Sarah Tobin and Kelly Day. The terms “we”, “us”, and “our” refer to The Rainbow Oracle. We operate this online store and website (the “Services”) to share our products and offerings with you — lovingly designed to inspire connection, intuition, and self-healing.

The Rainbow Oracle is powered by Shopify, which enables us to provide these Services safely and efficiently. By using our Services or making a purchase, you agree to the terms below, along with our Privacy Policy and Refund Policy. Please read them carefully before placing your order.

SECTION 1 – ACCESS AND ACCOUNT

You must be the age of majority in your country of residence to use our Services. When you place an order, you agree to provide accurate, current, and complete information so that we can process and deliver your purchase with care. You are responsible for keeping your account details and passwords safe. Please don’t share them with others or allow anyone to use your account without permission.

SECTION 2 – OUR PRODUCTS

Each Rainbow Oracle deck has been created with love and intention. We take every care to ensure product images and descriptions are accurate, though colours or textures may appear differently depending on your screen.

As our creations are handmade and energetically unique, small variations may occur — this adds to their charm and authenticity. We may update or discontinue products at any time and reserve the right to limit sales by region or quantity if needed.

SECTION 3 – ORDERS

When you place an order, you’re making an offer to purchase. Orders are only accepted once full payment has been processed and we send confirmation by email. Please double-check your details before submitting your order, as we may not be able to change or cancel it once it’s confirmed.

Your purchases are covered by our Refund Policy, which outlines how we handle damages, returns, and cancellations. All orders are for personal use only. Resale or commercial use is not permitted without prior written permission.

SECTION 4 – PRICES AND BILLING

All prices are listed in GBP (£) and include applicable taxes where required. Shipping costs are calculated at checkout. Prices and promotions may change without notice, but you’ll always be charged the price shown at the time of your order.

You agree to provide accurate and complete payment information and authorise us to charge your chosen payment method for your order total, including shipping and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and dispatch orders within [2–3] business days. Delivery times vary depending on your location and the carrier service used. Once your parcel has been handed to the postal service, responsibility for delivery lies with the carrier, though we’ll always do our best to help if something goes astray.

For more details on shipping times and lost parcel support, please see our Refund Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content, products, images, card designs, and written materials on this website are owned by The Rainbow Oracle and protected by copyright and intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any of our materials or designs for commercial purposes without our written consent.

SECTION 7 – THIRD-PARTY LINKS AND TOOLS

Our website may contain links to other sites or offer tools from trusted third parties (for example, Shopify or payment processors). These are provided for your convenience. We’re not responsible for the content, accuracy, or actions of third-party websites, and using them is at your own discretion.

SECTION 8 – PRIVACY

We deeply value your trust. The information you share is used solely to fulfil your order, improve our services, and communicate with you respectfully. Please read our Privacy Policy for full details on how your personal information is collected, stored, and protected.

SECTION 9 – FEEDBACK

We love hearing from you! If you share feedback, testimonials, or reviews, you grant us permission to use your words (first name only, if published) in marketing or promotional materials.
You confirm that any feedback is your own, respectful, and truthful.

SECTION 10 – ERRORS OR OMISSIONS

Occasionally, information on our site may contain errors or inaccuracies (such as pricing or stock levels). We reserve the right to correct these and to update or cancel orders where necessary, even after an order has been placed.

SECTION 11 – LIMITATION OF LIABILITY

We want every experience with The Rainbow Oracle to be joyful and fulfilling. However, to the fullest extent permitted by law, The Rainbow Oracle and its partners will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

Our total liability will never exceed the amount you paid for your order.

SECTION 12 – GOVERNING LAW

These Terms are governed by the laws of England and Wales (or the Republic of Ireland, if you are based there). Any disputes will be handled in the local courts of our business headquarters.

SECTION 13 – CHANGES TO THESE TERMS

We may update these Terms from time to time. Updates will be posted here, and the “last updated” date will be revised. Your continued use of our Services indicates acceptance of any changes.

SECTION 14 – CONTACT INFORMATION

If you have any questions about these Terms or anything else, please get in touch:

The Rainbow Oracle
📧 sarah@tappingformums.com
🌐 www.rainboworacle.com
📍 50 Beach Green, Shoreham by Sea, BN43 5YG